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Free US Shipping on Orders Over $49* • SHOP NOW

Shipping & Delivery

Free US Expedited Shipping for orders over USD $49.

Orders are fulfilled from one of our 2 local US warehouses, located in Nevada and Pennsylvania. Any additional import or customs fees (depending on the destination country) are the responsibility of the recipient.

  • Expedited: 2-Day Shipping (within the US only)
  • Standard: 3-7 Days (Zone 9*)
  • Orders before 12pm Eastern time ship on the same business day
  • Please note International orders may take 4-6 weeks to deliver


  • Estimates are in business days and shipping times may vary.
  • Dr. Pen dispatches orders daily.
  • Once the item is posted, the transaction will be marked “Shipped” and you will receive an email notification. If you have any questions about your order, please contact our customer support team.
  • The above timeframes are to be used as a guide only. Shipping times are subject to stock availability and exclude clearance/customs delays.
  • * Zone 9
    • Puerto Rico, Guam, Hawaii, Alaska, Greenland, Virgin Islands, PO Boxes, APO/FPO/DPO
    • Orders received before 12pm eastern ship on the same business day
    • 20lb max weight
    • 2-Day not available for zone 9

Overseas Purchases

For overseas purchases, customers are expected to comply with all laws and regulations of the country in which they will be receiving the goods. Before making a purchase, customers need to ensure that the item can be lawfully imported, which may be subject to import duties and taxes. We have no control over any additional custom charges or documents required and cannot predict what they may be. As custom policies vary from country to country, please check with your local customs office on the import terms for your country.

Please note International orders may take 4-6 weeks to deliver.

For any questions, please contact us.